"The manager politely pleaded with your whole table to just listen whilst they explained. "You, Rob, then threatened the manager by telling them that you would be contacting the owner because you know him, and that Gary, (me) would be appalled to know how you, 'my friend,' had been treated," Usher delivers another blow, but not the final one of his response. RELATED: Man left with hefty bill after tragically misreading the menu at a Gordon Ramsay restaurant Usher says Rob V's mother also added to the "vitriol" towards the manager, and demanded their drinks be given to them for free. "The manager's response was: 'Sir, please can you stop pointing in my face?' You proceeded to tell the manager that they didn't deserve to be a manager and weren't qualified to be in the position." "When the manager came back a final time to politely let you know we needed to clear the table for our next guests you got up out of your seat, towering over the manager, pointing in their face," Usher writes. Usher goes on to explain Rob V ignored the manager and then ordered another drinks round, suggesting to Rob V that if he and his party had arrived on time for their booking, the whole situation may never have happened. RELATED: Restaurant owner praises generous $1300 tip leaver Gary Usher says the Sticky Walnut management team have managed the restaurant for eight years. "After your dessert course, the manager, who you said 'doesn't give a toss', gently reminded you that we would need the table back shortly." A standard practice, particularly on busy periods, that guests and restaurants worldwide agree to," Usher continues. "Rob, you reserved a table on a Friday evening and agreed to a 1 hour 45 minute time slot. After all, you've waited 11 years since joining Twitadvisor to write your first review."Īlthough Rob V appears to have joined the review-sharing platform in 2010, this was his first review. "I'm supposed to be in TwitAdvisor retirement so let's not waste any time. "For goodness' sake Robert," Usher's response starts. Usher did not take the disparaging lying down.
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